According to Gallup, a global analytics and advice firm, only 21% of employees worldwide and 32% in the U.S. fall in the "engaged" category. Every year, Gallup gathers data from professionals across over 50 industries worldwide to use knowledge to create transformation and advise employers on improving engagement. One of the industries Gallup covers is manufacturing. Gallup's 12-item engagement survey, referred to as the Q12, is designed to measure employees' perspectives on the most crucial elements of their workplace culture.
We're joined by Dr. Jim Harter, Chief Scientist of Workplace Management and Wellbeing at Gallup. Jim is the primary researcher and author of the first large-scale, multi-organization study to investigate the relationship between work-unit employee engagement and business results, including profitability, productivity, turnover, customer engagement, safety, and health. Gallup's study covers more than 112,000 business units and includes 2.7 million employees in 276 organizations across 54 industries and 96 countries. Listen in to see what we found out about employee engagement in manufacturing.
Video 2: How Manufacturers Can Improve Employee Engagement
Listen to the full interview on our ASSEMBLY AUDIBLE Podcast.
What Gallup's Survey Data Says About Employee Engagement
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